E-government is not a convenience; it is economic infrastructure. Nations that invest in digital public services (e.g., automated licensing, online tax filing, digital identity, integrated permit systems) see measurable gains in GDP and firm productivity because every hour saved on bureaucracy is an hour available for value creation. This impact compounds: firms start faster, scale with less friction, and reinvest saved costs into hiring and innovation. Digital public services also create spillover effects, raising the standard for private-sector digital experience and unlocking new opportunities for technology firms to build complementary tools. Strengthening e-government infrastructure is therefore a key lever of economic vitality, not a back-office efficiency play.
Links: Public sector efficiency is a productivity multiplier